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Soon after my Monday posts have been broadcast the “out of office” replies come trickling in. They’re brief and business like and completely devoid of any personality, but they’ve been designed to do a job and they do it well. But last week one stood out like a beacon in a sea of grey. It […]

An email I received just after New Year grabbed my attention right away. I think it was from a guy called Pete, but I can’t be sure. We’d been thinking on and off about how to solve a dilemma and the email which had just pinged into my inbox suggested that he might have an […]